1. Acceptance of Terms
These Terms of Service ("Terms") constitute a binding agreement between you ("Member", "you") and DDSINTEL, operated by EOXLABS ("DDSINTEL", "we", "us"). By accessing or using the DDSINTEL platform, APIs, dashboards, data exports, or any related services (collectively, the "Services"), you agree to be bound by these Terms.
If you are accepting on behalf of an organization, you represent that you have authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.
2. Invitation-Only Access
DDSINTEL is an invitation-only platform. Access is not offered to the general public and is not available for self-service enrollment. Submission of a Request Access form does not create an account, does not entitle you to access, and does not obligate DDSINTEL to provide Services.
Admission is granted at the sole and absolute discretion of DDSINTEL. We may refuse, suspend, or revoke access at any time, with or without cause, and with or without notice. No commitment, representation, or promise made during the request or evaluation process shall constitute an offer or contract until and unless a written service agreement is executed.
3. Account Credentials and Security
You are responsible for maintaining the confidentiality of your login credentials, API keys, and any other authentication artifacts issued to you. You agree to use multi-factor authentication where offered and to notify DDSINTEL immediately of any suspected unauthorized access at [email protected].
You are fully responsible for all activity that occurs under your account and for any actions taken using your API keys, whether or not you authorized such activity.
4. Acceptable Use
You agree to use the Services only for lawful business purposes and in compliance with these Terms. Without limitation, you shall not: (a) reverse-engineer, decompile, or attempt to extract source code from the Services; (b) scrape, mirror, redistribute, resell, or sublicense data obtained through the Services except as expressly permitted; (c) use the Services to harass, harm, defame, or unlawfully discriminate against any person; (d) use the Services to violate patient privacy laws, including HIPAA; (e) attempt to circumvent rate limits, authentication, or security controls; (f) introduce viruses, worms, or other malicious code; (g) use the Services to compete with DDSINTEL or build a competing product.
Violations will result in immediate suspension and may be referred to law enforcement.
5. API Terms and Rate Limits
API access is subject to per-key rate limits documented in your service agreement. Exceeding published limits will cause requests to be throttled or rejected with HTTP 429 responses. Persistent abuse may result in key revocation.
You may not share API keys across organizations or expose them in client-side code. You are responsible for rotating keys if you suspect compromise.
6. Data Usage Restrictions
Data delivered through the Services is licensed, not sold. You receive a non-exclusive, non-transferable, revocable right to use the data internally for the specific purposes set forth in your service agreement. You shall not: (i) redistribute the data to third parties; (ii) use the data to train public machine-learning models; (iii) use the data to build a competing provider-intelligence product; or (iv) commingle the data with other datasets in ways that would permit a reasonable person to reconstruct our database.
You agree to delete all data within 30 days of termination and, upon request, certify in writing that such deletion has occurred.
7. Intellectual Property
All right, title, and interest in and to the Services, including all software, algorithms, scoring models, signal classifications, user interfaces, documentation, and trademarks, are and remain the exclusive property of DDSINTEL and its licensors. No rights are granted except those expressly set forth in these Terms or a written service agreement.
Feedback you provide about the Services is deemed non-confidential, and you grant DDSINTEL a perpetual, royalty-free, worldwide license to use, modify, and commercialize such feedback without obligation to you.
8. Fees and Payment
Approved members are invoiced according to the pricing and billing schedule specified in their individual service agreement. Fees are non-refundable except where required by law. Late payments accrue interest at the lower of 1.5% per month or the maximum permitted by law, and may result in suspension of access until current.
9. Confidentiality
Each party agrees to protect the other's confidential information with the same degree of care it uses for its own confidential information, and in no event less than reasonable care. "Confidential Information" includes non-public business, technical, financial, and customer information disclosed by either party. Obligations survive termination for five (5) years, except that trade secrets are protected for so long as they retain trade-secret status.
10. Warranties and Disclaimers
DDSINTEL warrants that the Services will be provided in a professional manner consistent with industry standards. EXCEPT FOR THE FOREGOING, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY, OR UNINTERRUPTED OPERATION.
DDSINTEL does not warrant that data is complete, accurate, or current. Public-record sources change frequently; you agree to verify material findings through independent channels before taking consequential action.
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL EITHER PARTY BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, OR FOR LOST PROFITS, LOST REVENUE, LOST DATA, OR LOST BUSINESS OPPORTUNITIES, ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
EACH PARTY'S AGGREGATE LIABILITY FOR ALL CLAIMS ARISING UNDER OR RELATED TO THESE TERMS SHALL NOT EXCEED THE AMOUNTS PAID BY YOU TO DDSINTEL IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
12. Indemnification
You agree to defend, indemnify, and hold harmless DDSINTEL and its officers, directors, employees, and agents from any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use or misuse of the Services; (b) your violation of these Terms; (c) your violation of any third-party right, including any intellectual-property or privacy right; or (d) any content or data you submit to the Services.
13. Termination
Either party may terminate for material breach if the breach is not cured within thirty (30) days of written notice. DDSINTEL may terminate or suspend access immediately, without notice, for (i) violation of the Acceptable Use policy, (ii) non-payment, (iii) legal or regulatory requirement, or (iv) a determination that continued access poses a risk to the platform or other members.
Upon termination, your right to access the Services ceases immediately. Sections relating to intellectual property, confidentiality, warranties, liability, indemnification, and governing law survive termination.
14. Governing Law and Dispute Resolution
These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws principles. Any dispute arising under or related to these Terms shall be resolved by binding arbitration administered by JAMS in Wilmington, Delaware, under its Comprehensive Arbitration Rules. Each party waives any right to a jury trial and to participate in a class action.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in a court of competent jurisdiction for misuse of intellectual property or confidential information.
15. Miscellaneous
These Terms, together with your service agreement and any referenced documents, constitute the entire agreement between the parties. No waiver of any provision is effective unless in writing. If any provision is found unenforceable, the remaining provisions continue in full force. Neither party may assign these Terms without the other's written consent, except that DDSINTEL may assign in connection with a merger, acquisition, or sale of assets.
DDSINTEL may update these Terms from time to time. Material changes will be notified to active members at least 30 days in advance via email or in-platform notice. Continued use after the effective date constitutes acceptance.
16. Contact
Questions about these Terms should be directed to:
DDSINTEL · EOXLABS — Legal Email: [email protected]